Home/FAQ/Phone plans/I didn’t receive my invoice.I didn’t receive my invoice.You can view invoices in your account. If one looks missing or incorrect, reach out to us. ← All Phone plans questionsRelated questionsI didn’t receive my eSIM QR code.I installed my eSIM but have no signal.My device says it’s not compatible with eSIM.My phone says it’s locked and I can’t activate my eSIM.