Home/FAQ/Phone plans/My device says it’s not compatible with eSIM.My device says it’s not compatible with eSIM.Ensure your phone supports eSIM and that it’s unlocked. Update your OS to the latest version. ← All Phone plans questionsRelated questionsI didn’t receive my eSIM QR code.I didn’t receive my invoice.I installed my eSIM but have no signal.My phone says it’s locked and I can’t activate my eSIM.
