Home/FAQ/Phone plans/My eSIM installation failed.My eSIM installation failed.Restart your phone, ensure Wi-Fi is working, and try again. Confirm that your device supports eSIM. ← All Phone plans questionsRelated questionsI didn’t receive my eSIM QR code.I didn’t receive my invoice.I installed my eSIM but have no signal.My device says it’s not compatible with eSIM.