Home/FAQ/Phone plans/My number transferred but calls or texts aren’t working.My number transferred but calls or texts aren’t working.Restart your device and test again. If the issue remains, contact support for a quick fix. ← All Phone plans questionsRelated questionsI didn’t receive my eSIM QR code.I didn’t receive my invoice.I installed my eSIM but have no signal.My device says it’s not compatible with eSIM.